Operations Associate

📋 Description Assist customers with car rental process and Express Drive support Prepare vehicles for Lyft drivers, including fueling, cleaning, and inspections Manage vehicle lots, transportation, and daily rental operations Flag issues to Operations Lead and partners Uphold high service standards and be a Lyft ambassador Takes initiative to contribute to team success 🎯 Requirements 1+ year in in-person customer service (retail, tech support, hospitality) Familiarity with Wheat Ridge area Customer service and problem-solving skills Excellent verbal and written communication Patience, de-escalation, teamwork, self-governance Team player mentality 🎁 Benefits Medical, dental, vision insurance options Mental health benefits Family building benefits Child care and pet benefits 401(k) with company match PTO for salaried and hourly employees, holidays