Job Description
📋 Description Hybrid role reporting to the Head of Market Operations - East Region. Lead and scale end-to-end vehicle recovery, towing, and roadside support across multiple markets. Coordinate with 3PL partners, vendor management, and cross-functional teams to improve throughput Oversee incident response, HV safety standards, and autonomous system protocols during roadside Drive operational throughput by optimizing last-mile logistics with Depot Operations. Engage with local law enforcement, first responders, and municipal DOTs as needed. 🎯 Requirements 5+ years leading large-scale fleet operations, vehicle recovery, or complex logistics. Deep understanding of EV platforms, high-voltage shutdowns, and heavy-battery towing. Proven vendor management with data-driven performance audits and SLAs. Experience coordinating distributed teams across multiple geographies in a fast-paced environment. Data-driven mindset with ability to use metrics to reduce cost-per-recovery and improve response Regulatory familiarity with DMV/DOT regulations for autonomous vehicle testing and towing. 🎁 Benefits Salary range: $159,000 — $196,000 USD (base, location-based). Bonus eligibility, equity incentive plan, and comprehensive benefits.
