Associate Business Support

📋 Description Triage, manage, and resolve tickets; ensure timely resolution and clear comms. Provide product and application support for Kantata and related CRM tools. Set up, validate, and maintain project and financial configurations. Support month-end close, including financial checks, timesheets, and reconciliations. Monitor and improve data quality across financial and business systems. Create and maintain Knowledge Base articles to enable self-service. 🎯 Requirements 3-5 years in business support or financial systems in MNCs. Manage time-sensitive, finance-impacting, critical issues. Strong attention to detail and data integrity ownership. Experience with ITIL, service management, and enterprise support. Hands-on with Kantata, CRM tools, and enterprise systems. Knowledge of month-end close processes and checks. 🎁 Benefits Quarterly profit-sharing scheme. Flexible/remote working options. Pension, private healthcare, life assurance. Strong career progression and mentoring. Educational support for AWS, Microsoft, Oracle, Red Hat. Wellbeing programs and generous leave.