Job Description
📋 Description Lead and coach a small installation team. Monitor workloads; prioritize for on-time delivery. Oversee daily operations; meet team objectives. Primary escalation point for technical issues. Coordinate installations, site surveys, and training. Travel periodically for onsite training. 🎯 Requirements 5 years in customer success or related roles. 1 year leading and developing teams. Fintech or SaaS experience preferred. Bachelor's degree in IT, Networking, or related field. Certifications (CompTIA A+/Network+ or POS) may substitute. Fluent in English; additional languages preferred. 🎁 Benefits Medical, dental, vision nationwide plans. HSA with employer match. Company-paid life insurance and disability. 401(k) with employer match. RSUs and pre-tax commuter benefits. Paid parental leave and paid vacation.
