Customer Success Manager

📋 Description Primary contact for customers; nurture relationships and success. Collaborate with ML teams to deliver value in AI language model training. Manage engagements; ensure SLAs and project goals. Lead cross-functional work with engineering and operations. Maintain client relationships; address concerns; ensure satisfaction. Oversee high-quality data projects. 🎯 Requirements 3+ years in customer success or project leadership in tech/AI; proven delivery. Strong AI/ML concepts, esp NLP; translate requirements into actionable plans. Excellent communicator; articulate complex solutions; optimize client systems.