Job Description
📋 Description Serve as primary client contact for active accounts post-onboarding. Lead recurring performance calls to review campaign results and plan next steps. Build trusted relationships through clear communication and campaign insights. Identify growth opportunities and upsell paths within campaign strategy. Manage campaigns in Audiohook’s systems (UI, CRM, and tools). Interpret performance trends and translate into actionable recommendations (KPI strategy). 🎯 Requirements 3–6+ years in client success, account management, or performance marketing. Experience managing digital ads (audio/podcasts/programmatic or paid media). Proven ability to own client relationships tied to revenue retention and growth. Experience leading client-facing reviews (QBRs/MBRs) and data-driven strategy. Proficiency with CRM (HubSpot, Salesforce) and ad platforms/DSPs; Looker/Tableau/Excel. Strong communication and stakeholder management; ability to drive renewals and upsells. 🎁 Benefits Fully remote work environment Competitive salary and uncapped bonus Health, dental, and vision benefits Lunch stipend, wifi reimbursement, device/subscription stipend Flexible PTO and paid holidays Opportunity to shape financial operations at a scaling tech company
