Client Success Director

📋 Description Lead the Client Success team; build, train, set expectations, deliver KPIs. Serve as trusted advisor; refine customer lifecycle, touch points, and executive reviews. Create and manage departmental strategy and client success dashboards. Strategize, implement, improve, and manage ideas and tactics. Coach and motivate cross-functional teams; drive goals and projects. Drive adoption and business value with SaaS/CRM capabilities. 🎯 Requirements Strategic thinker; implement and manage new ideas. Excellent at coaching and accountability for goals. Detail-oriented, data-driven, high-energy leadership. Driven with a can-do attitude in a fast-moving environment. Experience with SaaS and CRM platforms. 🎁 Benefits Competitive salary Medical/Dental/Vision/Life Insurance PTO Paid Holidays Onsite Gym A fun, fast culture and experience to cherish