Customer Service Coordinator (Customer Service Liaison)

📋 Description Complete appointment scheduling for Design Consultants using CRM. Answer calls and emails to scheduling offices/showrooms; address client needs. Direct client issues to management; collaborate with designers to resolve. Greet showroom visitors; assist with guestbook and refreshments. Maintain showroom per maintenance checklist; manage opening/closing duties. Coordinate with Centralized Scheduling; report daily on consultation accuracy. 🎯 Requirements 1-2 years admin/customer service in construction/home renovations (luxury brand preferred). Associate degree in business admin/accounting preferred. Communicate politely, clearly and professionally with clients. Fast data entry with accuracy. Calendar management / regional scheduling experience preferred. Tech savvy; quick to learn CAD, Epicor, Salesforce, MS Office. 🎁 Benefits Health insurance – Medical, Dental, Vision. PTO and paid holidays. 401K with company match. Career growth opportunities. Generous employee discounts. Referral bonuses.