Customer Excellence Specialist
ICEYEJob Description
📋 Description Oversee the full order process from submission to delivery. Prepare feasibility studies for satellite imagery to meet customer requirements. Plan satellite resources for SAR image captures. Perform SAR image quality control to maintain high standards. Resolve customer inquiries and liaise with cross-functional teams. Monitor order progress and proactively resolve issues. 🎯 Requirements Bachelor's degree in Geography, Remote Sensing, Aerospace, or related field. Proven experience in fast-paced customer excellence, B2B, or account management. Strong analytical, multitasking, and problem-solving skills. Excellent written and verbal communication skills in English. 🎁 Benefits Benefits vary by location; Talent Acquisition will confirm applicability. Commitment to diversity, equity, and inclusion. Growth opportunities within a global, collaborative team.