Job Description
📋 Description Lead executive engagement across renewals, supporting EBRs and renewal planning. Capture commitments, decisions, actions, and risks with cross-functional accountability. Coordinate executive plans for strategic enterprise accounts and progress tracking. Prepare executive presentations, briefings, and leadership communications. Own Voice of the Customer program; analyze and share customer insights. Partner with Sales, CS, Product, Support, Marketing, Finance, and Ops to drive improvements. 🎯 Requirements 8–12 years in enterprise SaaS or software orgs. Direct experience with VP-level executives and above. Background in Renewals, CS, Advocacy, or Account Management. Exceptional communication, presentation, stakeholder mgmt, exec relationships. Strong commercial acumen on SaaS models and renewal processes. Analytical mindset using customer insights and metrics to guide decisions. 🎁 Benefits Competitive total target compensation based on location, ranging from $127,200 to $325,600 USD. Performance-based bonus opportunities. Unlimited paid time off and 12 paid holidays, including global wellness days. Paid parental leave, including enhanced leave for birthing parents. Comprehensive medical, dental, and vision coverage from day one. 401(k) retirement plan with company matching contributions; mental health resources.
