Job Description
📋 Description Manage renewals from identification through final renewal decisions. Maintain renewal opportunities in CRM with pricing, costs, and margins. Coordinate with sales, customers, and technical teams to validate contracts. Obtain renewal pricing based on negotiated agreements and discounts. Prepare renewal proposals, contracts, and service documentation. Ensure maintenance agreements are completed within expected timelines. 🎯 Requirements Bachelor’s degree or equivalent combination of education and experience. Minimum three years in communications, business, or customer operations. Strong verbal and written communication skills. Proficiency with Microsoft Office Suite: Excel, Word, Outlook. Experience with CRM platforms and opportunity management tools. Experience with Avaya or related telecommunications solutions (preferred). 🎁 Benefits Remote work opportunity from India. Comprehensive health insurance coverage. Employee wellness program focused on mental health. Opportunities for professional growth and development. Strong focus on work-life balance. Immigration support program to Canada for eligible employees.
