GTM Data Architect - GTM Systems and Customer Data
GainsightJob Description
📋 Description Architect a unified customer data model spanning identity, entitlement, and usage across GTM and product systems. Design and implement data pipelines for near-real-time synchronization between CRM, CSP, PX, Community, Education, and external sources. Establish governance frameworks for data ownership, quality standards, and change management. Resolve identity fragmentation by standardizing user/account keys and reconciling duplicates. Integrate entitlement logic into GTM workflows to target campaigns and measure impact. Partner with RevOps, Digital CS, and Analytics to design data systems with LLM-readiness for AI querying tools. 🎯 Requirements Senior IC/Architect: 8+ years in data architecture or GTM systems. Deep understanding of customer data models, identity resolution, entitlements, and cross-system integrations. Experience designing data pipelines (Snowflake) for reliability and scalability. Strong grasp of CRM/CSP ecosystems (Salesforce, PX, Community, Education). Hands-on SQL, schema design, and ETL for scalable pipelines. Familiarity with AI-ready data architecture, semantic layers for LLM querying. 🎁 Benefits Flexible remote options with health coverage, wellness resources, and childcare support. Recharge Holidays: quarterly long weekends. Inclusive, Human-First culture with growth opportunities. Equal opportunity employer with a transparent hiring process.