Job Description
📋 Description Lead end-to-end renewal strategy for high-ARR, multi-product or multi-year accounts. Own complex pricing, concession, and restructuring discussions. Act as escalation point for stalled or high-risk renewals. Partner with CS leadership to align value delivery to renewal outcomes. Provide structured feedback to RevOps and Product on churn drivers. Maintain accurate forecasts for complex renewal portfolios. 🎯 Requirements 6+ years in Renewals, Account Management, or Customer Success. Demonstrated success closing complex SaaS renewals. Strong negotiation and executive communication skills. Proven ability to manage ambiguity and competing priorities. Deep understanding of SaaS pricing, packaging, and procurement. Strong forecasting and risk management discipline. 🎁 Benefits Comprehensive benefits including fully covered medical premiums. Flexible PTO, 401(k), dental and vision coverage. Remote work options. $10,000 lifetime fertility stipend. Access to coworking spaces globally. Recharge Holidays - a long weekend each quarter.
