Job Description
📋 Description Supervise Case Managers, Retention Specialists, and Eligibility staff Review participant case files weekly for contractual compliance Conduct trainings with new hires and ongoing staff development Collaborate with Performance and Quality teams to meet targets Implement and monitor adherence to program SOPs Track staff productivity and performance metrics weekly 🎯 Requirements Bachelor’s degree with 2+ years supervisory experience 2-3 years in workforce development or recruitment Excellent verbal and written communication Demonstrated customer service skills Skilled in interviewing techniques and industry clusters Knowledge of labor market trends and local resources 🎁 Benefits All information kept confidential per EEO guidelines Equus is an Equal Opportunity Employer Extensive learning opportunities and networking programs Inclusive, diverse work environment at Equus
