Job Description
📋 Description Manage renewals to minimize churn and maximize retention. Build and maintain customer relationships as trusted advisor. Coordinate renewal risks and mitigation strategies. Collaborate with Sales and Customer Success on renewal plans. Review license usage and true-up requirements. Process renewals, obtain purchase orders and approvals. 🎯 Requirements Experience driving renewals in B2B SaaS or subscription. Proven success in renewals/CSM or equivalent. Understanding of GTM approaches for customer success/renewals. Strong communication, negotiation, and presentation skills. Self-motivated and results-oriented with customer outcomes. Familiarity with Salesforce or other CRM tools. 🎁 Benefits Health, Dental, Life Insurance and RRSP. Remote work from home options. Career growth and development opportunities. Collaborative and inclusive work environment.
