Specialist, Account Management - GrabFood

📋 Description Manage growth for SMB restaurant partners: orders, revenue, retention, and platform adoption. Build relationships with restaurant owners and decision-makers as trusted advisors. Analyze performance data and AI-powered insights to identify opportunities. Guide merchants to use Grab's self-service and AI-enabled tools. Conduct regular business reviews to address challenges and growth opportunities. Present performance updates to internal stakeholders and partners. 🎯 Requirements Bachelor's degree in Business, Commerce, Marketing, or related field 3+ years in Account Management, Business Development, or Sales Experience driving growth and hitting performance targets Strong analytical skills to turn data into recommendations Comfortable adopting new technologies, automation, and AI tools Fluent in Vietnamese and English (written and spoken) 🎁 Benefits Term life and medical insurance GrabFlex benefits package Parental and birthday leave LASA volunteering leave Grabber Assistance Programme Flexible work hours