(Senior) Key Account Manager (f/m/x)

📋 Description Managing key e-commerce accounts with a strategic, sales-driven approach Fostering accountability for client relationships, including profit and loss Ensuring SLA adherence, monitoring KPI variances, and reporting Identifying and leading cross-selling and upselling opportunities Developing sustainable, trust-based client relationships for high satisfaction 🎯 Requirements Experience managing complex commercial relationships with high-growth e-commerce clients Deep knowledge of logistics, supply chains, and e-commerce Degree or equivalent in business, logistics, or transportation Strong data sense; able to analyze complex relationships and report findings Proficient in German and English (C1+); strong storytelling 🎁 Benefits Flexible hybrid work with remote-office setup; up to 2 months remote/year Office at Alexanderplatz; flexible hours Company lunches twice a month; benefits platform; German courses Climate-neutral initiatives and sustainable future focus Collaborative culture with team events and celebrations Inclusive environment for all applicants