Contract Renewal Specialist

📋 Description Manage contract renewals and maximize renewal rates Maintain regular client and partner communications during renewal Retain customers and identify upsell opportunities Analyze usage and satisfaction data to guide renewal strategy Negotiate terms, pricing, and contract details with clients Ensure accurate documentation and collaborate with teams to streamline renewals 🎯 Requirements English & Arabic fluency is mandatory 3+ years experience in a similar position Strong business acumen, negotiation skills, and a customer service mindset are a must Experience in a SaaS company; high growth Scale-up experience is a plus Highly organized, with attention to detail Demonstrates teamwork, independence, proactive approach in fast-paced environments Salesforce experience is a plus 🎁 Benefits Hybrid work options Collaborative, global Sales Operations team