Operations Client Partner
NielsenIQJob Description
📋 Description Ensure timely and accurate delivery of client deliverables and services. Act as primary operational contact for clients; share updates and remediation plans. Coordinate pre-delivery quality checks and post-production validations for data accuracy. Manage operational incidents and escalations with Customer Support and Data Operations. Lead operational projects, including product enhancements and large-scale transformations. Build trusted client relationships and present updates, resolutions, and improvement initiatives. 🎯 Requirements Experience in a client-facing role with ability to understand customer needs and drive actions. Bachelor's degree or equivalent professional experience. Strong client service mindset with operational and project management capabilities. Ability to translate business requirements into practical technical or operational solutions. Advanced Excel skills. Professional proficiency in English. 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)