Program Manager - FDE and Managed Outcomes
PhraseJob Description
📋 Description Own end-to-end FDE and managed-outcomes engagements from scope to delivery and handoff Hold the single source of truth for engagement status, milestones, owners, and risks Run cadence — standups, check-ins, and reviews that drive decisions Unblock FDE engineers by surfacing dependencies and protecting focus from churn Be the steady contact for customers during delivery; own timelines and expectations Translate between engineer-speak and customer updates; turn fuzzy asks into deliverables 🎯 Requirements Several years leading complex cross-functional programs or engagements (delivery, FDE, or technical PM) History turning messy, early-stage operations into repeatable systems AI-native; you automate your work, build agents/workflows, and default to AI Strong ownership; chase loose ends and keep commitments Skilled at managing engineers and customers; technical with relationship trust Comfortable with ambiguity and building from early traction 🎁 Benefits Experience in a growing global SaaS company Be part of an international team across Europe, APAC, Americas Experts building the localization platform; language never limits opportunity Agile environment encouraging smart risks Culture of trust, support and open feedback; diversity embraced Positive, open-minded, and innovative atmosphere