Product Manager- Samsung

📋 Description Oversees team member training for new programs and client needs Partners with senior leadership to select center locations based on data Project manage startup of new client programs or centers Ensure policies are followed at new centers; promote a healthy start-up environment Develop and improve launch team project plans for timely openings Manage financial and budgeting responsibilities of operational support division 🎯 Requirements Bachelors degree in business/marketing/communications/retail management or equivalent 10+ years in management and operations in customer service or call center PMP certification from PMI Strong organizational and project planning skills Ability to manage project teams and multiple programs with attention to detail Excellent interpersonal, written and oral communications and organizational skills