Customer Service Specialist

📋 Description Deliver customer support via email, chat, and other channels. Assist customers with inquiries, product guidance, and general support; escalate complex issues. Work with leadership on operational and administrative tasks to support daily operations. Conduct online research to support business initiatives and customer requests. Coordinate bookings, appointments, and operational activities. Maintain customer records and internal systems. 🎯 Requirements Experience in customer service, support, admin, or operations. Highly organized with strong attention to detail and multitasking. Self-motivated and proactive; able to work independently. Strong problem-solving and critical thinking for inquiries. Tech-savvy; quick to learn new systems and AI tools desirable. Exceptional English communication for US-based clients. 🎁 Benefits LevelUp culture focuses on well-being, work-life balance, respectful environment. Fully remote with 40-hour fixed schedule. US-hours schedule: 9:00 AM – 5:00 PM PST. Schedule flexible depending on assigned client. HMO + 13th month pay.