National Manager | Franchise Operations

📋 Description Lead network-wide operational improvements across the real estate sales cycle. Partner with Franchise Owners to define priorities and delivery plans. Scope initiatives with budgets and KPIs; lead branch-level implementation. Build capability through training on systems, processes and procedures; establish governance. Be the trusted go-to, liaising with franchise admin teams and reporting progress. Leverage best practices from the wider Colliers network for NZ. 🎯 Requirements Real estate operations experience (commercial, rural or business sales preferred). Strong systems, process and procedure capability with practical understanding of common platforms. Listen to pinch points, identify solutions, and drive multi-stakeholder implementation. Strong relationship-building and influencing skills with senior stakeholders. Strong project management and organisational skills; able to work with minimal day-to-day direction. Confident communicator with presentation skills and training/briefing experience. Ability to travel within New Zealand as required. Real estate salesperson / branch manager / agent license preferred. 🎁 Benefits Colliers Academy, a 12-month programme to accelerate your property career. Mentoring from industry experts. Wellbeing benefits and initiatives. Inclusive and social culture with regular team events. Loyalty and volunteering leave and other benefits.