Job Description
📋 Description Train new Experience Specialists and Leads across lounge and cabin service. Perform annual line checks to ensure Aero standards and consistency. Serve as SME on Aero service standards and guest experience. Lead activation training for new routes, menus, and service flows. Develop and maintain training materials and service guides with leadership. Provide ongoing coaching to teammates. 🎯 Requirements Demonstrated experience delivering luxury hospitality or guest experience (aviation ideal). Passion for mentoring and developing team members; training/leadership preferred. Impeccable attention to detail and high standard for service consistency. Excellent verbal and written English communication; poise and confidence. Proficient with Google Suite and Slack; manage admin tasks and deadlines. Flexible schedule; willing to work nights/weekends/holidays; rotating base. 🎁 Benefits Eligible for per diems, overnight pay, bonuses, and seniority bonus.
