XTN-082B655 | CLOUD OPERATIONS ANALYST

Amidst the surge in ransomware and cybercrime, Illumio stands out with its proven segmentation product suite designed for Zero Trust security.

With a firm belief in empowering all organizations to thrive securely, Illumio was founded in 2013 by Andrew Rubin and PJ Kirner. Their goal: to create user-friendly security technology that halts hackers and malware from spreading through networks.

• Comprehensive health benefits

• Diverse learning & growth opportunities

• Accessible Cloud HR platform (Sprout)

• Above standard leaves

• As part of the Cloud Operations team ensures releases are done as per plan, and progress is communicated to all stakeholders.

• Work to resolve technical issues and escalations at the infrastructure and application levels.

• Leading, driving, facilitating, and managing Incident bridge.

• Provide scheduled on-call services for emergency changes.

• Participate in the site incidents troubleshooting triage efforts

• Work directly with developers to fix the technical issues they are facing, engage relevant teams, and take issues to a logical conclusion.

• Improve existing processes and automate using new tools and scripts

• Work on different projects, provide status updates and meet stakeholder expectations.

• Define and improve existing releases, and deployment processes and drive discussions within the team.

• Manage releases and deployments in the distributed Environment across multiple stacks and ensure compliance with Illumio policies.

• Work collaboratively and efficiently with all internal and external partners and stakeholders across multiple time zones to ensure timely delivery.

• 5+ years of total experience with a bachelor’s degree is required.

• Solid knowledge of the Linux operating system, Ubuntu, RHEL, and OEL7 is required.

• Application support and debugging experience in a dynamic fast-paced production environment.

• Knowledge/Experience of Incident Management.

• Network basics and Troubleshooting skills

• Load balancers / Traffic manager knowledge

Virtualization, Containerization Knowledge

• Good understanding of Production deployment, Distributed Env required.

• Sound knowledge in one or more programming languages like shell, and python.

• Knowledge of GIT, Jira, and Jenkins preferred.

• 4+ years in a production support role in a fast-paced industry/organization.

• Strong communication skills and ability to work effectively across global teams

• Ability to manage multiple tasks and competing priorities to deliver projects on schedule

• Strong problem-solving and operational process skills and attention to detail.

As previously mentioned.

Originally posted on Himalayas