Also available on
Job Description
📋 Description Facilitate live onboarding and remediation training for PX and Patient Coordinators Deliver training on systems, processes, call handling, and compliance Create scalable LMS content and engaging learning modules Adapt training to learner needs, pacing, and group dynamics Partner with Quality and Operations on process changes and updates Coach new hires and tenured agents to drive performance 🎯 Requirements 2+ years in training, L&D, or instructional design Experience training revenue-generating teams (inside sales) Proven 1:1 and small group coaching to drive performance Experience facilitating live trainings (in-person and virtual) Hands-on LMS content development (Workday or similar) Strong written and verbal communication; data-driven reporting 🎁 Benefits Comprehensive medical, dental, vision, life and disability plans Free testing for employees and dependents; fertility care benefits Pregnancy and baby bonding leave; 401k and commuter benefits Generous employee referral program Equal opportunity employer with inclusive culture Growth opportunities on a fast-paced, innovative team
