Account Manager - London

📋 Description Own a portfolio of customers to drive adoption and retention. Develop and execute account plans to drive renewals and expansion. Present and negotiate renewal proposals and multi-year options. Monitor customer health using usage analytics and insights. Collaborate with Legal, Sales Ops, and Renewals on contracts and forecasting. Maintain product knowledge and provide consultative guidance. 🎯 Requirements 7+ years of customer-facing experience (AM/CS/ Renewals) 4+ years managing renewals and growth in SaaS Experience using Salesforce and analytics tools (Gainsight/Tableau/Looker) Bachelor's degree or equivalent experience Familiarity with MEDDPICC and Command of the Message (COM) Experience with enterprise software or DevOps environments 🎁 Benefits Competitive salary Comprehensive benefits package Flexible work arrangements Company equity and ESPP Retirement plan Generous vacation and holidays