Senior Customer Success Manager - Treasury Accounts

📋 Description Manage a book of government treasury customers across the enterprise segment Build deep knowledge of customer organizations, stakeholders, and value drivers Identify and articulate drivers that maximize DebtBook value Proactively engage customers via phone, email, and online sessions Guide adoption of new features and promote product value Collaborate on renewal planning to address needs and goals 🎯 Requirements 2+ years in public finance or treasury-related roles 4+ years in industry or fintech SaaS Accounting or finance background required Experience with ChurnZero or similar CSM platforms and strong analytics Strong communication to build trust with customer teams Self-motivated with project management and organizational skills 🎁 Benefits Equity (stock options) for all employees Health, dental, and vision insurance, plus 401(k) with match Flexible work schedules and generous leave (unlimited PTO) Professional development and tuition reimbursement Family and wellness perks In-person social events