Job Description
📋 Description Drive CX operations to support onboarding, adoption, and customer success. Hybrid role with SF HQ in-office about once per week. Collaborate cross-functionally to deliver CX programs and tooling. Develop and apply AI tools for automation and efficiency. Remote-first culture across time zones; occasional duties outside hours. 🎯 Requirements BA/BS in technology, data science, or related field with CS. 2-3 years in Customer Operations or related. Strong communication and customer-first mindset. Internship or campus experience in tech or ops preferred. Proven time management and ability to meet deadlines. Eager to learn and grow in a fast-paced environment. 🎁 Benefits Health, dental, vision, short-term disability. Paid holidays and generous PTO. Fertility treatment benefit. 401(k) and equity offered. Remote-first culture with weekly SF HQ time.
