Collections Specialist

📋 Description Manage AR/AP for customer invoices (co-contributions, overspends). Validate invoices, investigate discrepancies, reconcile balances. Set up and maintain customer contribution accounts. Monitor direct debit arrangements and account status. Send invoice communications and follow up payments by phone/email. Audit customer files to ensure funding and financial compliance. 🎯 Requirements Finance qualification beneficial but not essential. Strong written and verbal communication with empathy. Working knowledge of Xero, SAP, and Salesforce. Intermediate Excel skills for data manipulation and analysis. Customer-focused with commitment to delivering positive outcomes. Ability to multitask and prioritise competing demands. 🎁 Benefits Learn from industry experts and on-the-job opportunities. Parental leave: 14w primary, 6w secondary plus super. Hybrid workplace: mix of office and remote work. Flexi Leave Days: extra paid leave per quarter. Floating public holiday to use as you wish. Reward and Recognition program.