Job Description
📋 Description Provide operational oversight for timely, accurate scheduling per protocols. Troubleshoot complex scheduling issues; serve as escalation point. QA: review scheduling data for accuracy, completeness, and compliance. Lead and mentor Scheduling Specialists and Onsite Scheduler; oversee workflows. Monitor team productivity and adherence to policies and standards. Ensure professional, timely, empathetic communication with participants and providers. 🎯 Requirements High school diploma or equivalent required; associate/bachelor's preferred. 2+ years in healthcare scheduling or operations. 2+ years supervisory experience with mentoring/ developing teams. 1+ year experience with EMR and scheduling/communication platforms. Experience leading in a data-driven organization; using reports to manage people/projects. Strong leadership to coach, motivate, and develop high-performing teams. 🎁 Benefits Medical, dental, and vision insurance. PTO: 17 days; 12 holidays; 6 sick days. 401(k) with company match. Comprehensive compensation with base pay and bonus. Additional benefits included.
