Customer Success Manager

📋 Description Act as main contact for agency activation partners and deliver value Be a specialist in the Smartly platform and digital advertising Partner with Agency Sales to drive adoption and awareness Collaborate across functions (Sales, Onboarding, Tech, Product, Eng) Train agency teams on using the Smartly platform Build programs to educate agencies on Smartly solutions 🎯 Requirements Possess 3+ years of relevant customer success experience Advanced knowledge of digital advertising across Meta, Pinterest, Snapchat and TikTok Google experience beneficial but not essential Programmatic experience and Smartly knowledge a plus Strong spoken and written communication skills Hybrid work ability in Amsterdam office (3 days/week) 🎁 Benefits Inclusive Global Culture with 750+ Smartlies across 24 locations Global Impact on customers’ success and growth Focus on wellbeing: healthcare, mental health and paid leave Comprehensive rewards: equity options and performance-based pay Flexible Hybrid Workplace: hybrid model with remote work and abroad option