Chargeback and Payment Disputes Specialist

📋 Description Investigate and analyze dispute cases across internal/3rd-party systems Manage and represent chargebacks and retrieval requests Ensure precise, proper responses to disputes Communicate with customers, banks, acquirers, and other payment processors Update and maintain payments disputes databases daily Collaborate with Risk, Customer Care, Reconciliation, Tech Services 🎯 Requirements A/B.Sc graduate Prior experience required Strong English communication, written and spoken Attention to detail with repetitive tasks Excellent computer skills; proficient in Excel SQL knowledge is an advantage