Job Description
📋 Description Manage and grow a portfolio of accounts across industries. Build executive sponsorship and align activities to the business case. Drive product adoption, renewals, and upsell intelligent solutions. Collaborate on quarterly business reviews, retention, and upsell. Identify expanded platform use and integrations into processes. Update CRM and billing records; address customer issues. 🎯 Requirements 2+ years in a customer-facing role. Experience creating and executing success plans. Excellent presentation, written and oral skills. Advanced understanding of social networks and monitoring tools. Experience with global customers across multiple teams. Preferred: CRM or ticketing systems like Planhat or Gainsight. 🎁 Benefits Inclusive environment and equal opportunity employer. Global team collaboration. Growth and development opportunities.
