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Job Description
📋 Description 40% discovery, requirements, and business immersion. 40% light system work; Salesforce config and tool roadmaps. 20% coordination, roadmap management, and stakeholder updates. Own onboarding, refreshers, and adoption of your function. Collaborate with AI Ops partner and Systems Architect. Define scope and acceptance criteria for every build. 🎯 Requirements 6+ years in a business analyst, ops, or systems role. High Salesforce fluency; Admin certification preferred. Evidence of building beyond CRM: automation, AI agent, scripting, integration. Strong discovery instincts: interview stakeholders and observe workflows. Real project management: ownership of timelines and risk. AI-first, automation-first mindset with disciplined judgment. 🎁 Benefits Unlimited Paid Time Off Work from anywhere in Canada and USA Health and Dental benefits Up to $1,500 USD / $2,025 CAD towards IT setup for your home Up to 2% matching RRSP / 401K Learning and Development opportunities
