Pharmacy Technician Refill Calls
ShieldshealthsolutionsJob Description
📋 Description Provide compassionate, knowledgeable assistance to patients, providers, and staff. Make outbound refill calls and process refill requests promptly. Answer and triage incoming pharmacy calls. Clarify prescription orders with pharmacists or clinicians. Coordinate medication refills and complete accurate data entry. Assist with claim adjudication and troubleshoot rejected claims. 🎯 Requirements State-registered (Mississippi) Pharmacy Technician 2+ years of experience as a pharmacy technician; High School Diploma or GED Strong communication, organization, and tech skills Empathy, integrity, and a team-first mindset 🎁 Benefits Medical, dental, and vision insurance starting day one 401(k) with match; 4 weeks PTO; 10 paid holidays Paid parental leave, short-term disability, and professional development Access to employee resource groups and wellness programs