Associate Customer Consultant

📋 Description Own onboarding and implementation activities with customers near the point of sale. Ensure customers are engaged, understand training options, and can use the product. Be a product expert to help customers get value. Conduct check-ins with customers within 30 days of onboarding. Serve as the main onboarding contact; escalate issues and coordinate resolution. Oversee transition to the internal team through renewal. 🎯 Requirements Bachelor's Degree Experience with data handling: view, extract, transfer, store, recall and manipulate data files Experience with Microsoft Office tools Salesforce experience preferred Strong verbal, written, and presentation skills Ability to train others and maintain an ownership mindset with proactive collaboration 🎁 Benefits Generous paid time off in your first year Up to 16 weeks paid parental leave after one year Paid sick time to care for yourself or family members Education assistance and extensive training resources Do Good Program: Paid volunteer days and donation matching Competitive 401k with company matching