Mid-Market Account Manager

📋 Description Own the commercial relationship for ~60–70 mid-market brands. Drive retention and revenue growth across the customer lifecycle. Collaborate with onboarding, product teams, and technical staff to deliver value. Lead renewal and upsell negotiations for long-term commitments. Develop strategic account plans to drive expansion and platform usage. Forecast retention and expansion; partner cross-functionally to grow outcomes. 🎯 Requirements 2-3+ years in account management, customer success, or strategic sales. Strong proficiency in French (written and spoken). Experience managing complex SaaS or tech-enabled accounts. Proven ability to lead executive-level relationships and influence decisions. Strong commercial acumen with contract negotiation and forecasting. Data-driven, cross-functional collaborator with excellent communication. 🎁 Benefits Equal Opportunity Employer; diverse backgrounds encouraged. Hybrid work model with offshore partnership support.