Associate Account Manager

📋 Description Handle escalations for partner shops using Slice platform. Drive retention and success of partner restaurants. Build strong, customer-first relationships with clients. Collaborate with team to deliver solutions for shops. Support onboarding and ongoing success of retail partners. 🎯 Requirements 1-2 years in customer-facing roles or account management. Manage high-risk accounts with focus on saves and growth. Portfolio of low-volume, high-potential accounts. Strong interpersonal, communication, and negotiation skills. Proficiency in Salesforce, Slack, Excel, and similar tools. Fluency in English; multiple languages a plus. 🎁 Benefits Ping pong, pizza Fridays, and summer parties. Coaching from account management leads and trainers. Wellbeing program.