Job Description
📋 Description Process US payroll across 15+ jurisdictions; ensure data integrity and time-tracking accuracy. Tier 1 payroll support via Freshservice; triage and resolve tickets. Review timecards; load batches; first payroll review to catch variances. Maintain ADP Workforce Now; update for labor laws and tax jurisdictions. Garnishment administration; set up and manage garnishments per federal/state rules. Employee experience: first point of contact for payroll inquiries; respond professionally. 🎯 Requirements 2–3 years US payroll experience; knowledge of US tax cycles. Experience with ADP Workforce Now or Kronos/UKG payroll systems. Intermediate Excel skills (VLOOKUP, Pivot Tables). Ticketing experience: Freshservice, Zendesk, ServiceNow or similar. Willing to work 10:00 PM–7:00 AM PHST for US time zones. Strong English communication; explain pay issues clearly. 🎁 Benefits 100% Remote: work from home anywhere in the Philippines. Night Shift Premium: differential for graveyard hours; 10pm–7am PHST. Health First: Premium HMO coverage with dependents. Stability: US-based employer with growth opportunities. Generous Leave: paid holidays and 15 PTO days accrual.
