Renewals Operations Specialist
HighspotJob Description
📋 Description Coordinate renewal lifecycle from planning to signature. Prepare renewal briefings by summarizing customer updates and stakeholders. Maintain Salesforce hygiene and renewal data accuracy. Coordinate quotes and contracts with Deal Desk; track CPQ and approvals. Collaborate cross-functionally with Customer Success, Finance, Legal, and Rev Ops. Support forecasting and renewal visibility with trackers and reports. 🎯 Requirements 2+ years in Revenue/Sales Ops, Renewals, or Deal Desk in B2B SaaS. Highly organized with strong attention to detail. CRM experience (Salesforce); CPQ and contract/subscription tools. Strong analytical and research skills to derive actionable insights. Excellent cross-functional coordination across Sales, CS, Finance, Legal, Rev Ops. Strong written communication for customer-facing docs and exec summaries.