English Gaming Support Agent - EMEA - Racing Simulator

📋 Description Handle customer support for Assetto Corsa game. Assist players with account and technical issues. Resolve purchase and gameplay-related queries. Collaborate with the client team and training modules. Stay updated on client projects and game updates. Deliver friendly English-language support. 🎯 Requirements You speak and write English at an advanced level (C1). You own a modern gaming PC or laptop; 2 monitors preferred. Remote in Albania, Algeria, Kazakhstan, Kosovo, Nigeria, South Africa, Tunisia, Uzbekistan. You troubleshoot quickly and take initiative. You understand racing simulator rigs, peripherals, and settings. Preferred: experience with SimHub software. Optional: experience in a customer service environment. 15 Mbps download and 15 Mbps upload with latency <120 ms. 8 GB RAM. Windows 11 (not S Mode). CPU: 8th Gen Intel or newer (Ryzen 2nd Gen+). GPU with 3DMark score 4806 (e.g., GTX 760+). Smartphone for two-factor authentication (Android 10+/iOS 16+). 🎁 Benefits 100% remote work with no commute costs. Casual, diverse culture across 80+ countries and 25+ languages. Innovative digital tools and training library. Career development initiatives and 5CA communities. Engaging employee activities and events.