Compliance Officer

📋 Description Own and deliver compliance monitoring – identify risks, assess customer impact, and drive remediation Provide clear, actionable reporting for senior management and the Board Stay ahead of regulation – track FCA developments and translate into actionable steps Maintain and strengthen our control environment – review and improve policies and frameworks Partner across the business – build strong relationships and act as a trusted compliance advisor Support customer outcomes – escalation point for complex cases (e.g. complaints, fraud risk) 🎯 Requirements 2+ years in retail financial services, compliance, first line controls, or operational role with customer focus Proactive, solutions-oriented mindset – you don’t just identify issues, you help fix them Working knowledge of FCA Handbook requirements Practical understanding of Consumer Duty and good customer outcomes Strong judgement and risk assessment skills Clear, confident communicator – comfortable engaging up to executive level 🎁 Benefits Equity ownership Hybrid with 3 days a week in the office 25 days holiday a year, plus 8 bank holidays 2 paid volunteering days per year One month paid sabbatical after 4 years Employee loan