Wedding Concierge

📋 Description Host 30-minute consultations to personalize design choices and drive revenue. Use soft sales to ensure customer comfort; upsell/cross-sell as needed. Act as Minted brand ambassador and answer product/order questions. Document interactions in CRM and collaborate with cross-functional teams. Maintain high-quality service and meet KPIs; take on additional duties as needed. Availability includes weekends/evenings; flexible hours. 🎯 Requirements Strong sales orientation; guide customers through Minted offerings in a fast-paced environment. Personable, engaging; build relationships and upsell/cross-sell. Learn new procedures quickly; open to feedback and continuous improvement. Technologically adept; familiarity with ecommerce; Salesforce or CRM a plus. Flexible schedule including weekends; 2+ years customer-facing experience; sales/concierge/account management preferred. Bachelor's degree or equivalent work experience. 🎁 Benefits Medical, Dental, and Vision benefits Employer-funded Health Savings Account 10 paid holidays Paid time off and sick leave Paid parental leave Gym/Wellness reimbursement 401(k) retirement savings plan Commuter benefits Employee discount Friends and family discount