Job Description
📋 Description Act as trusted advisor for SMB customers; align business needs with NavVis solutions. Oversee onboarding and drive early adoption for measurable success. Maintain strong relationships; coordinate with internal teams to resolve issues. Conduct regular high-touch activities (calls, reviews) to deepen engagement. Track key account health metrics; identify risks and drive improvements. Escalate customer issues and coordinate resolution. 🎯 Requirements 3+ years in B2B customer success, account management, or consulting. Bachelor's or Master's in Geosystems, Engineering, or Computer Science. Familiarity with geospatial or AEC industries. Excellent organizational, interpersonal, and communication skills. Willingness to travel to build relationships with customers. Understanding of NavVis hardware/software is a plus. 🎁 Benefits 15 days vacation. 11 public holidays. Flexible hours and hybrid work setup. Competitive compensation package. Health/vision/dental insurance. 401k matching up to 4%.
