Business Operations Associate

📋 Description Identify improvements across the dealer journey, focusing on Move and Pay. Identify friction points in the dealer journey and boost stickiness. Embed AI to streamline workflows and explore AI tooling for faster, leaner operations. Lead cross-functional projects from idea to delivery with key teams. Analyze operational, financial, and product data to find opportunities to improve retention and CX. Define metrics and action plans with clear success criteria. 🎯 Requirements High Agency & Problem Solving: Strong problem-solving ability with high agency in ambiguous problems. B2B / Dealer Empathy: Understanding of B2B relationships and empathy for dealer workflows. Strategic & Analytical Mindset: Experience analysing data to identify opportunities. Track Record of Execution: Proven track record of driving cross-functional initiatives to delivery. Clear & Structured Communication: Ability to translate complex topics into clear communications for leadership. Tech-Forward & AI-Curious: Eager to learn and experiment with AI tools to automate workflows and improve productivity.