Account Manager

📋 Description Oversee a team of account managers for key accounts Manage a small portfolio; handle escalations and complaints Ensure partners receive timely, proactive, solutions-oriented support Collaborate cross-functionally to apply the shop success checklist Grow and develop your team and partner relationships Mentor peers; lead projects; share best practices Analyze data to translate insights into growth actions 🎯 Requirements 4+ years managing enterprise B2B or marketplace accounts Proven ability to manage high-value accounts with retention and growth Experience handling escalations and customer complaints calmly Mentor peers, lead projects, share best practices Strong analytical ability to translate data into action Interpersonal, communication, and negotiation skills Proficiency in Salesforce, Slack, Excel and related tools Fluency in English and Spanish; Slice platform experience a plus 🎁 Benefits Premium medical insurance Personalized training at start and ongoing Structured sales career path with recognition Close coaching with AM leads and trainers