Job Description
📋 Description Answer all incoming calls promptly and professionally. Ensure patients receive a warm, friendly, and personalised experience. Handle patient enquiries and direct calls appropriately. Provide excellent customer service while maintaining professionalism and empathy. Accurately record and communicate patient information. Learn and use the practice's internal software (full training provided). 🎯 Requirements Previous experience in a receptionist, front desk, call handling or customer service role. Experience within a medical, healthcare, dental, cosmetic or similar patient-facing environment is highly desirable. Excellent spoken and written English. Neutral or minimal accent with clear communication skills. Friendly, compassionate and confident telephone manner. Strong customer service skills with the ability to build rapport quickly. Good computer literacy and ability to learn new systems. Professional, reliable and organised. 🎁 Benefits 100% REMOTE $50 birthday bonus $200 testimonial bonus NO TRACKER. NO PROBLEM
