Job Description
📋 Description Define and implement lifecycle processes with Post-Sales leadership to drive growth Establish touchpoints across the customer journey (pre and post-onboarding) Build processes and systems for customer engagement across segments Research and implement tools to increase Post-Sales efficiency Identify opportunities for automation and scalability Curate content and playbooks; deploy scalable processes 🎯 Requirements 5+ years in GTM ops/strategy or SaaS consulting CS or Solutions Engineering experience is a plus Strong CS concepts, metrics, and best practices History of driving strategic improvements and end-to-end deployment Thrives in fast-paced environments; excels under ambiguity Proficient in Excel, Salesforce, SQL, and BI tools 🎁 Benefits US full-time benefits: medical, dental, vision, 3% 401(k), unlimited PTO UK full-time benefits: private medical, dental, 6% pension, unlimited PTO, stipends Identity verification is part of our interview process
