Job Description
📋 Description Assess opportunities and shape program approaches to meet client goals. Coordinate onboarding, schedule sessions, and manage delivery steps. Manage pre-training communications and attendee lists. Collect feedback and generate client reports. Design pre- and post-course experiences to boost learning. Define scalable processes to enable program growth. 🎯 Requirements 5+ years in operations, program management, or similar SaaS. Strong organizational and PM skills to handle complex, multi-stakeholder initiatives. Translate customer needs into practical, executable solutions. Thrives in ambiguity; identifies gaps and builds scalable processes. Strong written and verbal comms to coordinate across teams. Experience working cross-functionally across Sales, Marketing, CS, and partners. 🎁 Benefits Employer-heavy coverage with $0 premium options Strong 401(k) match Equity Flexible time off
